Over 5 years of experience aligning the healthcare industry with cost-effective, international strategies.
Coding & Clinical Documentation Review
Cathode Healthcare Resource specializes in designing customized business solutions for post-acute providers challenged with improving coding turnaround times, clinical documentation accuracy and effectively navigating CMS regulations and guidelines. Cathode employs over 6,000 highly-trained professionals to assist in every aspect of the revenue cycle so our clients can focus more time on providing patient care. Cathode’s systems can integrate with any post-acute EMR, making it easy to onboard quickly.
“We partner with Cathode to provide ICD-10 coding and it has been a most valuable service for our clients. Cathode’ s team consistently provides accurate coding completed within 12 hours of submission. Our agencies report accurate coding on all submitted OASIS when the day begins each morning, completely eliminating any downtime.” – Vice President of a Home Health Technology Firm, Socorro NM.
The Cathode Difference:
- Our HIPAA compliant coders maintain a 98% accuracy rate. With six international
- With six international locations, Cathode can utilize its 11+ hour time difference to get a jumpstart on your project, ensuring 24-hour turnaround times.
- With access to a robust, talent-rich workforce of over 6,000, Cathode can quickly elevate the quality and efficiency of your back-office processes.
- Cathode integrates with any post-acute EMR to ensure a seamless partnership.
Our staff undergoes Cathode Academy,a rigorous internal training program that prepares employees for the complexities of post-acute coding and documentation review. Many of Cathode’s coders are registered nurses and all of our Home Health and Hospice coders are BCHH-C . Additional certifications may include HCS-D, HCS-H, HCS-O and HCS-C. We can create teams to meet any agency’s requirements.
98%
Coding Accuracy
Our HIPAA compliant coders maintain a 98% accuracy rate, providing consistency for optimal reimbursements.
24 Hour
Turnaround Time
Utilizing our six international locations, Cathode can get a jumpstart on your project to ensure 24-hour turnaround times.
6,000+
Skilled Professionals
Post-Acute employees complete up to 12 weeks of training and all Home Health & Hospice coders are BCHH-C certified.
We provide a streamlined path between payer and provider.
Revenue Cycle Simplified
Cathode can manage your entire revenue cycle journey from the moment a patient enters your care. Our end-to-end billing staff perform:
- Benefit Verification
- Coding & Documentation Review
- Patient Demographic
- Provider Management & Credentialing
- Charge Entry & Claims Submission
- Payment Posting
- Accounts Receivable (Insurance & Patient)
- Denial Management
Beyond the revenue cycle, our team of highly-trained nurses from our secure call centers in the Philippines perform outbound calls to patients and their families to:
- Communicate necessary discharge information.
- Inquire and understand patient experiences while in your care.
- Inform, discuss and process remaining balances.
Cathode is an extension of your organization. Communicating to your patients with empathy is of utmost importance and the foundation for all of our patient experience services.
Each oboarding experience is tailor-made to meet your needs.
Get OnBoard
- Background Review: The Cathode Implementation team will work with you to gather all
- Team Procurement: Cathode will carefully assemble a team based on your needs and scope of project.
- Technical: During this phase, our IT departments will align and establish system connectivity, as well as set up users in our productivity dashboard, Globex.
- Training: Your team will undergo thorough training on all systems and project processes so you feel like an expert using Cathode's software and tools.
- Gap Analysis: Cathode will complete an initial analysis of denial trends and identify opportunities to create solid workflows prior to going live.
- Communication: Cathode will maintain open lines of communication through weekly meetings, reporting and ongoing training and auditing.
The integrity of your data is our #1 priority.
SOC 2 Type 2 Compliant.
SOC 2 Type 2 audits determine how well an organization safeguards customer data and how those controls operate over a 9-month (minimum) time frame. Reports are issued by third party auditors who review the following principles: Security, Confidentiality & Availability. Cathode Healthcare Resource is proudly SOC 2 Type 2 compliant.
SECURITY
The security principle addresses whether an organization's system is protected (both physically and logically) against unauthorized access.
AVAILABILITY
The availability principle addresses whether the services an organization provides is operating with the type of availability that client's expect.
CONFIDENTIALITY
The confidentiality principle addresses the agreements made with clients in regard to how their information is used, who has access to it and how it's protected.